One monthly bill. Someone who owns it.

Everything is a project until it is running, and then it is a thing that needs looking after. Without a plan, the website is patched when someone remembers, the integration breaks in April, and the “quick change” waits three weeks.

All of Managed IT

Managed Plans

Hosting, SSL, backups, monitoring and security updates for everything we run.
Cloud infrastructure managed in your own account, with a monthly cost review.
Integrations and automations kept alive when a vendor changes something.
Domain, DNS and email administration.
Minor changes done in days, bigger ones quoted and priority-queued.
Automated reports, a monthly working session, and a person who answers.

The honest bit

If you want a website built and then left alone forever, that is a fair thing to want and you do not need a plan. Just know that the security patches stop when we do.

Platforms we use here

Cloudflare

AWS

Google Workspace

Microsoft 365

$299–$1,500

per business per month, published, month to month

What you get

Monthly maintenance
Monitoring and on-call
Change budget
Monthly report and session

From $299/mo

Keeper $299, Operator $749, Full Desk $1,500. 30 days notice.

Add to package

Every price sits on the pricing page. Real numbers, no gate.

Usually bought with this

Managed IT & Software

Domains, DNS, CDN & SSL

Domain purchase, transfer and renewals, DNS done right, and certificates that never expire on a Sunday.

$5 per domain per month

the flagship

24/7 Answering Desk

A remote inbound support desk that picks up nights, weekends, and the Tuesday you are on site.

$490/mo

VoIP Phone System

A cloud phone system with a real business number, ring groups, and voicemail that lands in email.

$18 per user per month

Identity, MFA, SSO & Remote Access

One login per person, MFA everywhere, access that matches the org chart, and remote work without a shared VPN password.

From $1,200

IT Help Desk

Remote support for your people and their devices, onboarding and offboarding, per user per month.

$49 per user per month

Email & Productivity

Basic Email on your domain, SMTP outbound, Exchange Online, Microsoft 365 apps, Google Workspace, and the user management under all of it.

Basic Email from the platform plans

Book the 30 minutes. Worst case, you leave with a plan you can hand to someone else.

No deck. No pitch. You talk about what your week actually looks like and we write down what we would fix first.

pst@balsamsolutions.com

The answering desk never closes. Nights, weekends, holidays, storm weeks.