Two ways in, and both of them reach a person.
No ticket portal, no chatbot that collects your email and disappears.
Replied to within one business day. Usually much faster.
Email lands with me directly, not a queue. Clients get my cell. Tell me what your last three lost jobs or lost customers had in common and you will get something useful back, not a brochure.
Or book the 30-minute call
You talk about what your week actually looks like. I write down what I would fix first, and you get that in writing the same day — whether or not you hire us.
Why is there no phone number on this page?
Fair question, given that one of the things we sell is a desk that answers phones. We are small and we cap intake at four new clients a month, so enquiries come through email and the form above — that way nothing gets lost and everything gets an answer. Clients get a direct line on day one. Your customers, meanwhile, get a desk that picks up at 2am.
The desk is open
The answering desk never closes. Nights, weekends, holidays, storm weeks.
Mon–Fri, 8:00am – 6:00pm CT for project work. The desk we run for clients never closes.
Where we work
Based in Austin. Working with businesses across Central Texas — Round Rock, Georgetown, Cedar Park, Pflugerville, Kyle, Buda, San Marcos, New Braunfels and out into the Hill Country — and, for the software side, wherever the internet reaches.
One client per trade per service area. If we are already working with a direct competitor in your patch, we will say so on the first reply. Software, cloud and security work is not limited by geography.
We set this up for clients whose teams and customers live in it — common on Central Texas job sites and with multilingual teams. Ask about it on the call.
Shipping products?
Our sister operation. Pick, pack, ship, returns and inventory for product businesses.
Naya FulfillmentEmail gets read fastest. I answer it myself.