One notification service under everything you run.
Appointment reminders, order updates, password resets, review requests, the Tuesday promo. Most businesses have these scattered across five tools with five opt-out lists. We run one service under all of them: one place for templates, quiet hours, opt-outs and delivery logs, with a real desk on the phone when a message is not enough.
18 sec
median pickup on the answering desk
At cost
messaging billed at carrier rates plus one flat platform fee
One opt-out list
across every channel, so nobody who said stop gets texted
What is in it
Email
SMS
WhatsApp
Telegram
Push notifications
Voice notifications
Transactional messaging
Marketing messaging
Appointment reminders
Order notifications
Password and reset notifications
Review requests
Promotional campaigns
Remote inbound call support
VoIP phone systems
Six channels, one opt-out list, rates at cost.
Messaging is billed at cost plus the flat platform fee. No per-contact pricing and no surprise overages — we cap sends and tell you before you hit a limit.
Platform fee
$39/mo
Email
5,000 / mo
included
then $0.60 per 1,000
Receipts, reminders, newsletters
Receipts, reminders, resets and the newsletter, from your own domain with SPF, DKIM and DMARC set up properly.
SMS
1,000 / mo
included
then $0.019 per segment
Reminders, on-the-way, review asks
Reminders, on-the-way texts and review asks from a registered business number. STOP is honoured on every list, instantly.
WhatsApp
500 conversations
included
then $0.028 per conversation
Multilingual teams and customers
Order updates and two-way support for the customers and crews who live in WhatsApp, from a verified business sender.
Telegram
No per-message fee
Telegram does not charge for bot messages.
Alerts and internal notifications through a bot in your own name: failed sync, new lead, overnight escalation.
Push
No per-message fee
Apple and Google do not charge for push.
App and web push for the customers who opted in: delivered, ready for pickup, your technician is five minutes out.
Voice
100 minutes
included
then $0.014 per minute
Voice notifications and call routing
Automated calls for the things a text can miss, and the minutes under the answering desk and your phone system.
10DLC / A2P registration is handled and paid by us. Carrier pass-through fees are shown at cost.
Full rate tableOrder notifications for an e-commerce brand
Transactional first, marketing second, one consent record per customer.
At checkout · Email · SMS
Consent: transactionalOrder confirmed, by email and SMS
Order number, what was bought, what happens next. From your domain and your number, not ours.
When the label prints · SMS · WhatsApp
Consent: transactionalShipped, with tracking, by SMS or WhatsApp
On whichever channel the customer used last. One tracking link, no login.
Delivery, then day 3 · SMS · Email
Consent: transactionalDelivered, with a review ask three days later
The delivered note goes out on the carrier scan. The review ask waits three days and goes once.
Day 60 · Email · SMS
Consent: marketingWin-back at 60 days, only with marketing consent
Skipped for anyone who never opted in, or who has replied STOP since. Quiet hours respected.
One consent record per customer
Tied to the order the customer placed. Sent to the details they gave at checkout.
Only to customers who ticked the box, and never again after a STOP.
A STOP on any channel stops marketing on every channel. The order updates still send, because the customer still has an order.
Three ways to buy it
Also relevant here
Pricing
$39/mo platform fee
Setup from $1,200. Messaging at cost plus a $39/mo platform fee. 24/7 answering desk $490/mo including 150 calls.
Templates, sequences and the desk run monthly. Everything cancels on 30 days notice.
Questions
Yes, and we prefer it. The accounts are in your name, we are added as users, and the rates you pay are the rates on the provider’s own pricing page.
Platforms we use here
Twilio
SES / SNS
Telegram
Mailchimp
HubSpot
Jobber
Google Workspace
Microsoft 365
Stripe
Basic Email
Cloudflare