Your business number should not be someone’s cell.

The company number is the owner’s mobile. When they are on a job, it rings out. When an employee leaves, their customers leave with the number in their phone. There is no record of who called about what.

All of Communications

VoIP Phone System

  • A business number, or your existing one ported, with ring groups and business hours.

  • Desk phones, softphones and mobile apps, so staff answer from anywhere.

  • Voicemail transcribed to email and the CRM, call recording where it is legal and useful.

  • IVR that is short and human, not a maze.

  • Integration with the answering desk for overflow and after hours.

  • Numbers and minutes at carrier cost in an account you own.

Platforms we use here

Twilio

Microsoft 365

Google Workspace

$18 / user / mo

plus carrier cost for numbers and minutes

What you get

  • Phone system setup

  • Number porting

  • Devices and apps

  • CRM and desk integration

$18 per user per month

Rollout from $900. Ported numbers at carrier cost.

Add to package

Every price sits on the pricing page. Real numbers, no gate.

Book the 30 minutes. Worst case, you leave with a plan you can hand to someone else.

No deck. No pitch. You talk about what your week actually looks like and we write down what we would fix first.

pst@balsamsolutions.com

The answering desk never closes. Nights, weekends, holidays, storm weeks.

Email