Email is the one system every business runs and almost nobody runs well.

Half the team is on Gmail, the other half on an old hosting mailbox, the invoices come from a personal address, and the newsletter got the domain blocklisted. A new hire waits two days for an inbox. A departed one keeps theirs.

All of Managed IT

Email & Productivity

Basic Email: mailboxes on your own domain from our own service, with webmail, IMAP and SMTP, set up in minutes at /app/mailboxes.
SMTP outbound relay for the apps, scanners and systems that send on your behalf.
Google Workspace or Microsoft 365 with Exchange Online and the Office apps, set up and migrated without losing a message.
User management: onboarding, offboarding, groups, shared mailboxes and calendars, as a runbook we run.
SPF, DKIM and DMARC done properly and monitored, so mail lands and nobody spoofs you.
Email security: MFA, phishing protection, backup of mailboxes, retention that matches your obligations.

Basic Email

Email on your own domain, set up in minutes.

Our own mailbox service, for a business that needs email on its domain and not a whole suite. Pick a plan, add your domain, and the mailboxes are live before the kettle boils.

Loading the plans

Plans and prices read live from the platform’s plan records — what you see is what the dashboard bills.

The honest bit

If you have more than about five people who live in documents and meetings, get Google Workspace or Microsoft 365. Basic Email is for businesses that need email on their domain, not a suite.

Platforms we use here

Basic Email

Google Workspace

Microsoft 365

Cloudflare

Minutes

to a working mailbox on your domain with Basic Email

What you get

Mailboxes or suite setup
Migration
Authentication and security
User management runbook

Basic Email from the platform plans

Workspace or 365 administration $6 per user per month, licenses at cost. SMTP relay $19 per 10k sends.

Set up mailboxes Build a package

Every price sits on the pricing page. Real numbers, no gate.

Usually bought with this

Managed IT & Software

Domains, DNS, CDN & SSL

Domain purchase, transfer and renewals, DNS done right, and certificates that never expire on a Sunday.

$5 per domain per month

the flagship

24/7 Answering Desk

A remote inbound support desk that picks up nights, weekends, and the Tuesday you are on site.

$490/mo

VoIP Phone System

A cloud phone system with a real business number, ring groups, and voicemail that lands in email.

$18 per user per month

Identity, MFA, SSO & Remote Access

One login per person, MFA everywhere, access that matches the org chart, and remote work without a shared VPN password.

From $1,200

the flagship

Managed Plans

Keeper, Operator or Full Desk. One monthly bill for everything that has to keep running.

From $299/mo

IT Help Desk

Remote support for your people and their devices, onboarding and offboarding, per user per month.

$49 per user per month

Book the 30 minutes. Worst case, you leave with a plan you can hand to someone else.

No deck. No pitch. You talk about what your week actually looks like and we write down what we would fix first.

pst@balsamsolutions.com

The answering desk never closes. Nights, weekends, holidays, storm weeks.