“Where is the document about…” is a question a computer should answer.

The answer exists in a Drive folder, a Slack thread from 2023, or the head of the one person who has been there longest. New staff ask the same questions for months. Marketing copy gets written from scratch every time.

All of AI

AI Knowledge Base, Search & Internal Assistant

  • Search across Drive, SharePoint, email, tickets and your own systems, with permissions respected.

  • An internal assistant that answers from your documents and cites where it found it.

  • Marketing content drafted from your real work: service pages, posts, newsletters, in your voice.

  • Knowledge base kept current from the questions people actually ask.

  • Model choice as configuration: Claude, OpenAI or a local model.

  • Your documents in storage you own; API tiers that do not train on your data.

Platforms we use here

Google Workspace

Microsoft 365

AWS

Postgres

Cited

every answer links to the document it came from

What you get

  • Connected knowledge base

  • Internal assistant

  • Content drafting workflow

  • Permissions audit

From $6,000

Marketing content workflow alone from $2,400.

Add to package

Every price sits on the pricing page. Real numbers, no gate.

Usually bought with this

AI Services

Book the 30 minutes. Worst case, you leave with a plan you can hand to someone else.

No deck. No pitch. You talk about what your week actually looks like and we write down what we would fix first.

pst@balsamsolutions.com

The answering desk never closes. Nights, weekends, holidays, storm weeks.

Email